Our Frequently Asked Questions (FAQS)

We aim to deliver your cheese within 3-5 working days (Saturday and Sunday, we are closed). Your cheese will not be in transit for 3-5, but the time taken is to schedule, so our team can hand-cut, wrap and dispatch your cheese within the same day for next-day delivery. Real quality comes from cutting as fresh as possible from the maturing rooms, and consuming as soon as possible is a next-level experience! 

Your second option is our express service, which means you are paying to jump the queue, which takes 1-3 working days for your British artisan cheese to be delivered. 95% of these orders are delivered within 24 hours, and this service's cut-off is 11 AM. 

We are currently, on average, dispatching orders within 48 hours. If you wish to forward an order for a birthday and require a particular date, add a note to your order, and we'll make it happen. 

Any questions, please call 01480 831112 or email hello@rennetandrind.co.uk

Dependent on the style of cheese, the majority of cheese we cut and wrap we place 7-14 days upon cutting. This is to the industry standard and the shelf life guidelines provided by the SCA (Specialist Cheese Makers Association).

We also place an ‘At its best before’ date, this is where your cheese is as fresh as it can be, and we believe there’s a very special window of time between cutting fresh and your enjoyment. The cheese is still excellent after this date and 100% food safe, but we are just informing you of that next-level experience.

The only way to extend this shelf life would be to utilise a vac packing method which we are firmly against. Vac packing cheese starves the cheese of oxygen and kills most of the great microflora that makes artisan cheese taste so great. So, we do not do this at Rennet & Rind.

If you are concerned about use-by dates, give us a call, and we can time your delivery date to make sure you get the maximum possible.

You can place an order on our website by viewing and selecting your cheeses and following the easy to use purchase instructions. 

You can place your order on our website at any time.

You can place an order on our website by viewing and selecting your cheeses and following the easy to use purchase instructions. 

The delivery charge is only £6.95 for up to 20kg. However, delivery is free when ordering the minimum order value. 

Your cheese will be wrapped in high quality cheese wrap and packaged in our strong insulated box together with ice packs to keep your cheese cool, ensuring it is in perfect condition when you receive it.  

There is no minimum order value, but a delivery charge of £6.95 applies to orders below £50.  

If you need to contact us after your delivery has arrived, please call customer services on the following number 01480 831112 who will be pleased to help. 

As cheese is a perishable product, we are unable to receive returns. You can call customer services on 01480 83112 who will be pleased to help.

Your cheese can be left in a safe place. We use DPD so download the app and through that you can organise a number of inflight options

Cheese is best wrapped in waxed paper as this ensures the cheese can breathe and does not dry out. 

Cheese is best stored in a refrigerator, in its wrap and in a sealed container. Unwrapped cheese will quickly dry out and become hard if left exposed in the fridge. 

Dependent on the style of cheese, the majority of cheese we cut and wrap we place 10-14 days upon cutting. This is to the industry standard and the shelf life guidelines provided by the SCA (Specialist Cheese Makers Association).

We also place an ‘At its best before’ date, this is where your cheese is as fresh as it can be, and we believe there’s a very special window of time between cutting fresh and your enjoyment. The cheese is still excellent after this date and 100% food safe, but we are just informing you of that next-level experience.

The only way to extend this shelf life would be to utilise a vac packing method which we are firmly against. Vac packing cheese starves the cheese of oxygen and kills most of the great microflora that makes artisan cheese taste so great. So, we do not do this at Rennet & Rind.

If you are concerned about use-by dates, give us a call, and we can time your delivery date to make sure you get the maximum possible.

Cheese is best stored in a refrigerator, in its wrap and in a sealed container. Unwrapped cheese will quickly dry out and become hard if left exposed in the fridge. 

Pasteurised cheese is made from milk which has been heated for a certain time to kill off any harmful bacteria that may be present in the milk. Unpasteurised or raw milk cheese has not been heat treated and instead relies on the natural bacteria in the milk and the cheesemaking process to ensure the cheese is safe.

Traditional milk breeds such as Friesian, Holstein, Jersey, Guernsey, Ayrshire, Shorthorn and Dexter all produce the perfect milk for making excellent cheese.

Rennet is a natural enzyme that binds the proteins found in milk together. This helps in the formation of cheese.

The best way to eat cheese is to bring it out of the fridge and leave it for an hour at room temperature (18 to 20 degrees). This allows the cheese to be at its best before you are going to serve it.

The type and amount of rennet used in cheese production can significantly affect the final product's flavour, texture, and consistency. Using too much or too little rennet can result in cheese that is too soft, too hard, or has an unpleasant flavour. Different types of rennet also produce different flavours, and cheese producers often experiment with different types and amounts to achieve the desired result.

Yes, there are several substitutes for rennet in cheese production, including lemon juice, vinegar, and citric acid. However, these alternatives provide a different level of consistency and quality than rennet, and the resulting cheese may have a different texture and flavour.

Yes, rennet is safe to consume and has been used in cheese production for centuries. However, individuals with allergies or lactose intolerance should be cautious when consuming cheese made with animal rennet.

You can place your order on our website at any time.

The minimum order value for free delivery is £125.

We sell a large selection of jams, chutneys and preserves and the finest cheese biscuits to accompany your cheese purchase.

You can add any products from our complete wholesale list. These will be carefully packaged in our double corrugated and insulated distribution boxes.

The maximum weight that we can place in each box is 30 kilogrammes. 

We have four sizes of box depending on the weight and size of your order.

Payment should be made when you place your order by using our secure payment facility.

We are unable to offer a credit account for online purchases. However, if you're a deli, restaurant a business, please contact us on 01480 83112 and we'll get an account form over to you.  

We have been maturing and ripening artisan cheeses for many years and we decided to re-brand this specialist arm of the business to Rennet & Rind in the summer of 2020.

The term Affineur is French and describes a person who oversees the aging (maturing) of cheese using climate controlled conditions to create the perfect end product.

The Rennet & Rind maturing room uses the perfect combination of humidity and time to create the conditions the finest cheese

Our tasting notes are prepared by our world cheese judges and qualified Affineurs, Mark Hulme and Perry James Wakeman.

You can learn more about cheese by attending one of our Academy of Cheese training courses. Just follow this link for details https://rennetandrind.co.uk/products/academy-of-cheese-certification